The Role of Organizational Justice in Determining Work Satisfaction and Commitment among Civil Servants in Aceh, Indonesia

Feby, Melanie and Munandar, Munandar and Jumadil, Saputra and Dy Ilham, Satria and Muammar, Khaddafi (2019) The Role of Organizational Justice in Determining Work Satisfaction and Commitment among Civil Servants in Aceh, Indonesia. International Journal of Innovation, Creativity and Change, 9 (3). pp. 181-192. ISSN 22011323, 22011315

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Abstract

This study examines the effect of organizational justice which consists of procedural, distributive and interactional justices on job satisfaction and affective commitment. A total of 500 government employee response across a spread of 8 regions were collected by using the random sampling technique and analyzed using path analysis through structural equation modelling technique (SEM) performed with Amos 21. The results of the study showed that organizational justice which is represented by procedural, distributive and interactional justices, has positive and significant effect on job satisfaction and affective commitment among civil servants in Aceh. Meanwhile, job satisfaction has significant effect on affective commitment. In addition, the level of affective commitment of employees is affected by job satisfaction. Thus, leaders need to continue to find wise solutions to keep every employee satisfied at work, including through the implementation of the three justices (procedural, distributive and interactional). The implementation of the three-justice philosophy (procedural, distributive and interactional) in possible conjunction with other policies such as the increase of work facilities, work environment and conducive working arrangement will be optimal. This research recommends a model for government agencies to utilize that will increase the satisfaction and performance of civil servants in Aceh province.

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